ISO 9001:2015 involves a process-oriented approach to documenting and reviewing the structure, responsibilities, risks, and opportunities, and procedures required to achieve effective quality management in an organisation. Establishing a QMS requires the development of a quality policy and quality goals, quality manual, procedures, work instructions and records. Having an effective quality management system in place leads to many improvements in an organisation. Many health and human services organisations choose to undergo ISO 9001:2015 certification due to the standards’ strength as a powerful business improvement tool. What are the benefits of QMS certification?
This ensures that the services provided are delivered to a quality standard, in the way the service was designed to be delivered. The ISO quality management system standard is used by organisations to manage their processes and procedures.
From small businesses such as general practices to larger operations like hospitals, ISO 9001 certification provides countless benefits to any organisation. The ISO 9001:2015 Standard is applicable to any organisation, regardless of size and type. Does my organisation need ISO 9001:2015 certification? Find out more about the certification process. A decision will then be made to award certification. This is followed by an on-site certification audit to evaluate the business’s QMS. The process requires an organisation to provide a self-assessment to determine audit readiness. Certification is provided by an external organisation known as a Certification Body (CB). ISO develops the standards but is not responsible for certifying to their standards. Implementation of the ISO Standard in a healthcare or human services setting is a simple process that yields great benefits for an organisation and its consumers. Part of the ISO 9000 family of standards, ISO 9001:2015 helps to lay the foundation for a quality management system (QMS) that can be certified to, offering international recognition. The ISO Standards are created to support innovation and provide solutions to global challenges. The International Organization for Standardization, better known as ISO, is an independent, non-governmental organisation that works with global industry experts to develop relevant International Standards.